I had a lot of very interesting conversations and attended some great sessions and went to many booths at Educause 2010. What I learned will shape my personal technology advocacy and thinking. Let me highlight a few for your reaction.
1) An IT Labor Shortage?
Is there a labor shortage in IT globally and/or specifically in Academic Computing. Some CIOs, IT directors and even a few software executives seemed to indicate that they were having trouble staffing positions. How will this shortage impact on open source projects, commercial software adoption and companies providing hosting services or SaaS based models. There were lots of opinions by traditional advocates of various models. I’ve heard that it could be very negative for any one of these models depending on what folks decide works best in the end. For example if Academic IT decides they can no longer maintain staff to support open source applications they might go to a commercial provider like Blackboard, or perhaps a hosting company like rSmart. On the other hand maybe the staff shortage stems from the perceived value of owning the whole technology and the role of commercial and services providers. My personal view is that it becomes harder and harder to justify staff intensive solutions. Highly proficient technical staff are in demand across a number of industries. Global demand for IT talent is such that solutions need to focus on driving down their staff footprint on campus.
2) Shibboleth?
Based on the InCommon meetings and Identify Management track it seems to me that Shibboleth is finally gaining real traction. I heard about a lot of success stories. I was even excited to see that a number of Blackboard customers have found success using the lightweight support we’ve made available. As homework from the conference I’m working to get Blackboard back into InCommon and working with our Technology Product Manager to provide a more detailed roadmap on how we should extend Shibboleth. I’ve been doing quite a bit with Open ID over the last year; but I heard pretty clear that schools want Shibboleth for its perceived higher quality security.
3) Open Database Is Making An Impact in Analytics?
I heard quite a bit about small projects to mine the VLE for data. John Fritz at UMBC had a pre-conference workshop on Monday that I heard great things about regarding how they are doing data mining in their Blackboard system to improve outcomes and performance. SunGard announced a Signals building block for Blackboard which provides a nice dashboard with predictive information about student performance. I was interviewed by the guys at Action Analytics and I’ll link to the video when its up on their site.
4) Campus Computing Report?
I was generally pleased to see that the #1 and #2 and #3 trends (eBooks and Mobile and Lecture capture) have been strongly supported by Blackboard’s technology strategy. In the summer of 2009 we released our first eReader integration (a simple building block that supported the Amazon Kindle). Today we have partnerships with the major providers of eBooks including BN and Follett. In the mobile front Blackboard has now gone through two generations of integration with our Learn platform and are seeing remarkable adoption. Meanwhile Mobile Central continues to expand its footprint to more campuses. On the lecture capture front we have a very strong partnership with Echo 360 (provider of wired classrooms), ShareStream and Kaltura (video streaming and management companies) and with the formation of Bb Collaborate there are possibilities for the recording of online collaborations as well. It is good to see that our strategy is validated by the trends seen as important in the industry.
What do you think?
